TERMS OF USE

Gobik Sport Wear S.L. hereinafter MAASK 

These General Contracting Conditions regulate the use of the website maask.eu Property of MAASK, with address at C / Músico Azorín Torregrosa 12, 30510, Yecla, Murcia e-mail info@maask.euand phone 868 043 813 with CIF B-73817280, registered in the Mercantile Registry with number MU83485, Folio 1, Volume 3000, Section 8, 1st registration.

All order made in maask.eu necessarily implies as an essential, determining and essential condition, the acceptance without reservation by the Client of the General Conditions of use in force on the day the corresponding order is carried out. In addition, the Client acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to his attention.

USERS

In order to purchase any of the products shown on MAASK.EU, you must be legally qualified in accordance with the Spanish Legal Order.

PURCHASE OF STANDARD PRODUCTS (FROM COLLECTION)

Standard or collectible products are those that you can buy at MAASK without requesting their individualization.

By purchasing standard products, clicking on the "buy" button makes a binding purchase offer. Before sending the binding order, you can review the order data (merchandise, quantity, price, shipping and payment method) at any time and, if necessary, modify it. The order process can be canceled at any time by leaving it.

The confirmation of the order entry is made with an automatic email immediately after the order is sent, not implying the acceptance of the offer by MAASK.

If due to a computer error there is an errata in the prices MAASK reserves the right to cancel and refund said order.

PURCHASE OF CUSTOM PRODUCTS (CUSTOM)

Custom or personalized products are those that have been individualized by the client, so that they are made according to the client's concept, for example. The design, colors or incorporation of logos. MAASK It will send you by email the rates and the conditions of the personalization of the product.  

You have the control design, the budget and the delivery conditions for verification, and you can send to MAASK Your confirmation in writing or by email within two weeks after admission. Upon receipt of such confirmation by you, the contract is closed. You will then receive a brief confirmation of MAASK by email.

The minimum quantity to place a first order for personalized products is 25 units.

PRICES

For customers within the European Union, the prices indicated are the final prices. They contain the relevant taxes, especially VAT and all other price components. Shipping costs will be detailed separately on the invoice.

For customers outside the EU, all the prices indicated are understood as net prices. The determining criterion is the delivery address. In the event that, in accordance with the legal provisions in the receiving country, value added tax is applied, it will have to be paid additionally when the merchandise is received. In addition, import duties may apply, which must be paid additionally by the customer when he receives the merchandise. The amounts mentioned above will be charged either by the customs authorities or by the transport company in charge of the shipment.

The price also includes transport and packaging costs. The client will assume a global amount for postage which may vary depending on the value of the order and the place to which it must be sent, considering a possible surcharge for delivery in a remote area.

PAYMENT METHODS

Payment will be made through any of the following means:

  • Purchases with credit or debit card; the user must provide the name of the cardholder, the number, the expiration date and the CVV. All the information will be processed through the bank's POS.
  • Payment with paypal; PayPal enables consumers with email to send payments online safely, conveniently, and cost-effectively. PayPal's network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution.

For more information you can visit the PayPal website: http://www.paypal.com.

Shipping

* Exclusive sale for Europe.

Due to the current situation derived from COVID19, the usual delivery times agreed with the different logistics operators may be altered, causing specific delays.

DEADLINES

We know that when you place an order on our website you are willing to receive it. That is why we have thought about the best way to get your clothes to you in perfect condition and in the shortest time.

The products on our website have the following approximate delivery time from the date the order is placed (and may suffer additional delays in promotional campaigns):

ZONE
APPROXIMATE DEADLINE
Spain (Peninsula)
2-3 days
Spain (Balearic Islands)
3-5 days
Spain (Ceuta, Melilla and the Canary Islands) and Portugal (insular) 
5-6 days
Portugal (Peninsula)
4-5 days
Andorra
4 days
Austria, Belgium, Denmark, Czech Republic, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Slovakia, Switzerland
3-4 days (land)
UK
5-6 days (land)
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Israel, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Montenegro, Norway, Poland, Romania, Serbia, Sweden and Turkey
3 days (air)

  

RATES

ZONE
Shipping costs
Free for orders over
Spain (Peninsula)
5€
45€
Spain (Balearic Islands)
5€
45€
Portugal (Peninsula)
5€
45€
Andorra
15€
70€
Spain (Ceuta, Melilla and the Canary Islands) and Portugal (insular)
15€
70€
Austria, Belgium, Denmark, Czech Republic, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Slovakia, Switzerland
10€
70€
UK
10€
70€
Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Israel, Jersey, Latvia, Liechensteina, Lithuania, Malta, Montenegro, Norway, Poland, Romania, Serbia, Sweden and Turkey
15€
95€

 

DUTY

Possible tariffs, taxes and other charges (for international shipments and those destined for the Canary Islands with a value greater than € 150) are not included in the item price or shipping costs. These charges are the buyer's responsibility *.

* Including purchases from the UK as of October 31, 2019 (Brexit)

If the buyer refuses to pay these charges and requests the return of the order, Maask will refund its value less the cost of shipping and subsequent return.

For more information on your country's tax rates, please contact your local customs office.

PROPERTY RESERVATION

The merchandise will be property of MAASK until compliance with the payment requirements included in the shipping contract (merchandise in reserve) with respect to MAASK .

The customer is obliged to treat the merchandise with care until the owner changes and it becomes his property.

MAASK reserves the property and copyright rights for illustrations, designs, drawings, calculations and other documents delivered to the client. This also applies to written documents that have not been designated as confidential. Before giving access to these documents to third parties, the client will need the express written consent of MAASK.

RIGHT OF WITHDRAWAL

The user may revoke the purchase of standard products within 14 calendar days without justification. The withdrawal period will expire 14 calendar days from when the client or a third party by the indicated client, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement. You also have the option to fill out and send the model withdrawal form published in Exchanges and Returns. If you use this option, we will notify you without delay, on a durable medium, of the receipt of said withdrawal.

If the reason for the return is that the returned item is defective or does not correspond to what was requested in the order, MAASK will bear the costs of the return and new shipment.

If the reason for the return is that the order does not satisfy you, we will refund the amount, including delivery costs (except delivery costs if you have chosen an option other than ordinary delivery, in this case only the costs assigned by the website for ordinary delivery) without any undue delay.

The refund will be made no later than 14 calendar days from the date you inform us of your decision to withdraw from this contract.

You must bear the direct cost of returning the goods.

The refund will be made using the same means of payment that was used in the initial transaction, unless you have expressly stated otherwise, and as long as there are no additional costs.

MAASK reserves the right to withhold the refund until the goods have been received and their status checked.

In personalized products, due to the specific conditions of the product and its total customization, only those products that are defective may be returned.

WARRANTY

All our products have a two-year legal guarantee, to which MAASK responds as a seller of the product, in the legally established terms.

Deficiencies caused by negligence, knocks, improper use or manipulation, unsuitable tension, or materials subject to wear due to normal use are not included.

In textile printing, slight variations in tone, both in color proofs and in subsequent delivery, are always possible and inevitable. MAASK maximizes your effort to reproduce the colors of the catalog (online or in brochures) and your website in the most realistic way possible. In particular, the colors that can be seen on the MAASK website depend on the client's display settings, so MAASK cannot guarantee a proper color comparison. Therefore, sending the MAASK color palette on fabric is highly recommended.

In those incidents that justify the use of the guarantee, the repair, replacement of the item, reduction or return will be chosen, in the legally established terms.

CONSUMPTION

You can present a consumption claim sheet. You can download the sheet in this linkfill it out and send it to us by email at info@maask.eu

RESPONSIBILITY

MAASK excludes its liability to the customer for slight negligence, provided that it does not affect essential contractual obligations, damages derived from an injury to life, body or health or to the guarantees arising under the Law of Liability for Defective Products . The same applies to infringements of MAASK agents or legal representatives. An essential contractual obligation is given in the obligations whose fulfillment allows the correct execution of the contract or in which the client can and must trust in its fulfillment.

MAASK's liability to an employer for slight negligence of an essential contractual obligation is limited to foreseeable and typical damages.

Copyright / third party rights, liability release, inadmissible designs

If the customer supplies his own motif or exercises any other type of influence on the product (eg personalization of text), the customer assures MAASK that said design, text and motif are exempt from the rights of third parties. The client will be solely responsible for any violation of copyright and samples, of the rights of the protection of the personality or of the rights on the name. The client also ensures not to infringe on the rights of third parties when individualizing the product. Mainly, in the case of using legally protected logos, images, slogans, fonts or designs, the client is responsible for obtaining a written authorization from the legal owner and presenting it to MAASK without being requested.

The client will release MAASK from all the demands and rights that are asserted for the violation of such third party rights provided that the client is responsible for the breach of duty. The client will be responsible for all defense expenses and other damages that may be caused to MAASK.

Designs that contain images or inscriptions or other wishes of the client that affect the privacy of the rights of third parties, that contain pornography, intended for the distribution of prohibited propaganda or incite to commit crimes or participate in them, will not be produced by MAASK.

MAASK does not assume any obligation or responsibility for possible infractions.

Product labeling, self-promotion and personal rights All products supplied by MAASK generally contain:

  • One or more MAASK logos and / or texts in a visible way.
  • One or more MAASK labels visibly stitched, with a MAASK logo and / or text.
  • One or more MAASK labels sewn on the inside, with a MAASK logo and / or text.
  • A washing label with logo and / or MAASK text.

In addition, other materials in the textile product may bear the MAASK logo.

MAASK has the right to present its products on its website (on-line shop), in its catalogs (and on-line catalogs) as well as in other forms of product presentation, advertisements, etc. regardless of its form (electronic or written), and in exhibitions.

MAASK may mention the client in different media as a reference. This also includes mentioning and using any of the protected names or logos. MAASK will not be obliged to mention the client. The client may restrict or prohibit being mentioned by MAASK.

In the event of production or overproduction errors, MAASK reserves the right to use such products as samples available to other clients or to be used in internal controls.

    RETURNS

    Returns of the masks are NOT accepted unless the material has a problem of origin.

     

    DEFECTIVE PRODUCTS

    We control the quality of each product. However, in minimal cases, there may be a manufacturing defect. If you believe that your product has a manufacturing defect, please contact us at shop@maask.eu

    Given the sanitary and protective characteristics of these masks, products damaged as a result of their use will not be considered defective.

    MAASK will bear the shipping costs as long as the collection is scheduled by MAASK, and in NO case if the customer has chosen a different shipping method. In cases where shipping costs are borne by the customer, MAASK It will provide a label with the address to which you must send the package, by your own means. If you need us to help you find a transport agency, you can request it.

    ORDER CANCELLATION PROCESS

    You can request the cancellation of your order as long as it has not been processed. That is, even though the payment has been made, the order has not left our facilities. To process your cancellation, please send us an email to shop@maask.eu with your personal data and the identification data of the order (order number and personal data) or by calling +34 868 043 813 if you have any questions.

     

    DESIGN CONDITIONS (CUSTOM SERVICES)

    1. The designs made by MAASK are the exclusive property of MAASK, therefore MAASK can make use of said designs for promotional and informative purposes.
    2. The client declares under his sole responsibility, that he has the pertinent authorizations for the use of both the logos and any other graphic that has been provided to MAASK to include in the design.
    3. Regarding the designs that have not been completely made by MAASK and have been submitted by the client, the confirmation of the order by the client authorizes MAASK to use it for merely promotional and informative purposes.

    COMMUNICATIONS

    If you want to ask us anything, or make a claim, you should contact MAASK, with address at C / Músico Azorín Torregrosa 12, 30510, Yecla, Murcia (Spain), e-mail info@maask.euorphone +34 868 043 813.

    APPLICABLE LAW AND FORUM

    This purchase system is subject to the legislation in force in Spain (Civil Code, Commercial Code, Law 7/1996, of January 15, on retail trade, Law 7/1998, of the General Contracting Conditions, Law 26/1984, General for the Defense of Consumers and Users, Royal Decree 1906/1999, of December 17, relating to telephone and electronic contracting with general conditions and Law 34/2002, on Information Society Services and electronic commerce). Pursuant to Law 34/2002 of July 11, the contract will be presumed to be concluded at the seller's address (Spain). If in your case there are disagreements that could arise as a consequence of this contractual relationship and cannot be resolved amicably, it will be submitted to the Courts that consider themselves competent in each case.

    EXTRAJUDICIAL CONFLICT RESOLUTION

    In accordance with art. 14 of EU Regulation 524/2013

    In this sense, if the acquisition between you and us has been made online through our website, in accordance with Regulation No. 524/2013 of the EU, we inform you that you have the right to request with us an out-of-court dispute resolution in terms of consumption accessible through management https://ec.europa.eu/consumers/odr/main/?event=main.home2.show